Missed DMs and calls
High
A client asks for availability while the team is with customers and never gets a timely reply.
Frequency
Daily
At risk
$1.6k - $4.4k / month
For salons losing bookings in DMs, calls, and cancellations
Hi, I'm Nina. Your new salon front desk.
I answer missed DMs, fill cancellations, bring regulars back, and keep a live trail of every slot I recover.
DMs
answered before the client books elsewhere
Gaps
filled from waitlist and regulars
Live log
of every slot Nina recovers
agentled.ai/en/lp/front-desk-salon
Hi, I'm Nina. I keep the salon book moving.
Missed DMs, cancellations, and overdue regulars become replies, booking links, and filled appointment gaps.
Nina's salon board
Stylist calendar, waitlist, and missed messages
Stylists
Waitlist
DMs
Mia
Cut and color today 15:30 held
Cancellation gap
Client notified
Waitlist
Amara wants same-day color
Regular client
Matched
Instagram DMs
5 missed DMs since lunch
Booking intent
Nina replied
5 today
Missed DM found
Client wants today
2 today
Cancellation matched
Waitlist client notified
3 today
Slot recovered
Stylist calendar filled
AL
Nina sent the booking link
Amara Lee · Updated 2m ago
Sent
Hi, I'm Nina from the salon. Mia has a 15:30 cut and color slot open today after a cancellation. I can hold it for you now.
Cut and color
Client matched
Slot still open
Calendar row updated
Recovered slot
Friday 15:30 cut and color filled
Calendar row updated and follow-up logged.
Open filled-slot logService rules, quiet hours, and opt-outs run in the background.
01Pilot operating loop
Catch missed DMs. Fill cancellations. Rebook regulars.
The salon pilot focuses on appointment density: find the missed client, send the right follow-up, and log the filled slot.
01
Connect the channel
Use the business owner's WhatsApp Business number, Meta Business account, and workspace channel settings.
02
Seed the operating data
Add contacts, appointment rows, service names, opt-out state, and the business rules the agent must follow.
03
Run the supervised loop
The agent answers inbound messages, drafts outbound actions, and pauses before customer-visible sends.
04
Measure what changed
Reports track recovered leads, confirmed appointments, no-show risk, review requests, and owner follow-up.
02Revenue leak map
Where salon bookings leak out — and what each gap costs.
Salon teams lose revenue when messages arrive while stylists are busy, cancellations are not filled, and regulars are not prompted to come back.
Last-minute cancellations
High
A slot opens today but the waitlist and regulars are not contacted fast enough.
Frequency
Weekly
At risk
$1.2k - $3.8k / month
Regulars not rebooked
Medium
Clients due for cuts, color, or maintenance drift until another salon wins the habit.
Frequency
Weekly
At risk
$900 - $2.7k / month
Great visits with no review
Low
Happy clients leave without a rating check or review request.
Frequency
Weekly
At risk
Reputation growth
03Coverage
What Nina fills before the slot is lost.
Missed DMs, calls, cancellations, regular-client rebooking, reviews, and recovered slots stay visible without a technical setup tour.
Answer
Missed DMs
Nina replies before clients book somewhere else.
Fill
Cancellations
Same-day gaps go to waitlist clients first.
Confirm
Tomorrow's book
Quick reminders before no-shows happen.
Bring back
Regulars
Color, cut, and maintenance clients return.
Review
Happy clients
Great visits get the right review link.
Report
Filled slots
Every recovered booking stays visible.
04Setup and readiness
Channel, calendar, waitlist, and consent rules must be clear before go-live.
The fastest pilot starts with one booking channel, one appointment source, and clear rules for cancellations, deposits, and review routing.
Primary booking channel
Use the salon-owned WhatsApp, Instagram DMs, phone log, or booking inbox.
Calendar or booking export
The pilot needs daily appointments, stylist/service labels, open slots, and cancellation state.
Waitlist or regulars list
Include clients who want short-notice slots or are due for a recurring service.
Salon-approved wording
Agree the phrases for cancellations, color, cuts, deposits, and review requests.
Consent and opt-out rules
Set quiet hours, STOP handling, and what happens when a client has a service issue.
Only salon-approved wording is used for client-visible follow-ups
Quiet hours, opt-out state, and booking rules are checked before outreach
Low-rating review paths stay internal before public review links
Front Desk pilot