Missed calls & messages
High
No answer, or a reply too late — the customer books elsewhere.
Frequency
Daily
At risk
$2.4k - $6.8k / month
For appointment businesses losing bookings to missed calls & messages
Every missed call is a lost booking — we win them back.
An AI front desk that answers missed calls and WhatsApps, confirms appointments, and rebooks no-shows — every reply approved before it sends.
6
booking-recovery workflows
<30s
to first follow-up on a missed contact
Live log
of recovered bookings and revenue
agentled.ai/en/lp/front-desk
Live follow-up trail
Missed messages become sent follow-ups, recovered slots, and a clean activity log.
Appointment recovery board
Today across missed contacts and open slots
Missed contacts
Open slots
Recovered
Front desk inbox
3 missed WhatsApps waiting
High intent
Follow-up ready
Calendar gap
Friday 16:30 still open
Owner approved
Held
Booking row
Julia Smith confirmed
Revenue recovered
Logged
3 today
Missed WhatsApp found
High-intent customer
2 today
Follow-up sent
Template matched
4 today
Booking recovered
Slot confirmed
JS
Follow-up sent
Julia Smith · Updated 2m ago
Sent
Hi Julia, we can still do Friday at 16:30. I held the slot and sent the confirmation link.
Dental cleaning
Template matched
Opt-out clear
Booking row updated
Recovered outcome
Friday 16:30 confirmed
Booking row updated and follow-up logged.
Open activity logTemplates and opt-out rules run in the background.
01Pilot operating loop
Follow up fast. Log outcomes. Show what recovered.
The page sells the same operating model the pilot uses: fast WhatsApp follow-up, clear customer-visible activity, and owner-ready reporting.
01
Connect the channel
Use the business owner's WhatsApp Business number, Meta Business account, and workspace channel settings.
02
Seed the operating data
Add contacts, appointment rows, service names, opt-out state, and the business rules the agent must follow.
03
Run the supervised loop
The agent answers inbound messages, drafts outbound actions, and pauses before customer-visible sends.
04
Measure what changed
Reports track recovered leads, confirmed appointments, no-show risk, review requests, and owner follow-up.
02Revenue leak map
Where your bookings leak out — and what each gap costs.
Every missed call, late reply, and no-show is a booking walking out the door. These are the leaks a front desk can measure — and close.
No-shows not followed up
Medium
No reminder or follow-up, slot goes unused.
Frequency
Weekly
At risk
$1.1k - $2.9k / month
After-hours enquiries
Medium
Calls and messages outside opening hours, answered the next day — if at all.
Frequency
Daily
At risk
$900 - $2.1k / month
Happy visits with no review
Low
No rating check or review request after completed visits.
Frequency
Weekly
At risk
Reputation growth
03Included workflows
Six workflows that operate as one front-desk recovery loop.
Each workflow owns one measurable moment in the appointment lifecycle, from inbound recovery to weekly owner reporting.
Missed-contact recovery
Turn missed calls, form leads, and late WhatsApp replies into a proposed next action.
Pilot-ready
Appointment confirmation
Confirm upcoming bookings and reduce no-shows with approved templates.
Approval gate
Dormant-client reactivation
Find high-value inactive clients and draft a controlled follow-up.
Operator setup
Post-visit review request
Ask happy customers for reviews while keeping low ratings internal.
Approval gate
Revenue-leak audit
Show missed messages, unconfirmed visits, no-shows, and recovery value.
Pilot-ready
ROI report
Turn front-desk activity into a weekly owner-ready performance report.
Pilot-ready
04Setup and readiness
Channel, data, and approval rules must be explicit before go-live.
This is still a supervised pilot. Live WhatsApp sends require approved templates, consent checks, and a clear owner approval path.
WhatsApp Business number
The number must be owned by the business and connected through Meta Cloud API.
Approved message templates
Outbound utility and marketing templates must be approved before live sends.
Appointment source
The pilot needs a calendar, booking export, CRM list, or typed appointment table.
Explicit send approval
No live customer send happens without an approved recipient, template, and operator decision.
Consent and opt-out rules
The greeting, STOP handling, retention policy, and review routing must be clear before go-live.
No proactive WhatsApp send without an approved template
Consent and opt-out state checked before every outreach run
Low-rating review paths stay internal before public review links
Front Desk pilot